These Terms and Conditions govern your use of the mayawin platform, including all games, account features, promotions, and payment services available at mayawin.net. Please read them carefully before registering or placing any bets.
mayawin.net
Legal Documentation
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and mayawin ("mayawin," "we," "us," or "our"), the operator of the online gaming platform accessible at mayawin.net and any associated mobile-optimized pages.
By completing the registration process, logging into your mayawin account, or by otherwise accessing or using any feature or service offered on the mayawin platform, you acknowledge that you have read these Terms in full and that you accept them without reservation. Your continued use of the platform constitutes ongoing acceptance of these Terms as updated from time to time.
These Terms apply to all users of mayawin, including players who access the platform through desktop browsers, mobile browsers, or any future applications made available by mayawin.
To be eligible to register and use the mayawin platform, you must:
mayawin reserves the right to request documentary proof of identity and age at any time, including at registration and prior to processing any withdrawal. Acceptable documents include a valid Philippine passport, Philippine National ID, driver's license, or any other government-issued photo identification. Failure to provide satisfactory proof of eligibility will result in account suspension and forfeiture of any pending withdrawals obtained in breach of these eligibility requirements.
Each player is permitted to hold one (1) active mayawin account at any given time. The creation of multiple accounts — whether using the same or different personal details, payment methods, or devices — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.
You are required to provide accurate, complete, and current information when registering your mayawin account. This includes your full legal name as it appears on your government-issued ID, your active Philippine mobile number, and your date of birth. Providing false or misleading registration information constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your mayawin login credentials, including your username and password. You must not share your login details with any other person. mayawin will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to maintain credential security. If you suspect unauthorized access, you must notify mayawin immediately through our customer support channels.
To comply with anti-money laundering obligations and PAGCOR requirements, mayawin conducts Know Your Customer (KYC) verification for all accounts. You may be required to submit one or more of the following: a government-issued photo ID, proof of address (utility bill or bank statement dated within 90 days), proof of payment method ownership, and source of funds documentation for large deposits or withdrawals. mayawin reserves the right to suspend withdrawal processing pending satisfactory completion of KYC verification.
mayawin accepts deposits and processes withdrawals through the following Philippine payment channels: GCash, PayMaya, BDO Online Banking, BPI Online Banking, Metrobank Online Banking, Visa, and Mastercard. Additional payment methods may be added or removed at mayawin's discretion without prior notice.
The minimum deposit amount is Philippine Peso five hundred (₱500) per transaction, subject to change. The minimum withdrawal amount is Philippine Peso two hundred (₱200) per request. Maximum deposit and withdrawal limits may vary by payment method and account tier, and are displayed during the transaction process.
Deposits made via GCash and PayMaya are typically credited to your mayawin wallet within minutes of confirmation. Bank transfers may take longer depending on the originating institution. Withdrawal requests are generally processed within thirty (30) minutes for standard accounts and with priority processing for Gold tier and above. Processing times may be extended during high-volume periods or where KYC verification is incomplete.
Player funds deposited into your mayawin account are held separately from mayawin's operational funds. You acknowledge that interest will not accrue on funds held in your mayawin wallet. All transactions are denominated in Philippine Peso (₱) unless otherwise stated.
An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. mayawin reserves the right to apply a monthly administration fee to dormant accounts after written notice to the registered email or mobile number. In the event that a dormant account balance reaches zero, the account may be closed.
All bonuses, free spins, cashback offers, and other promotional credits offered by mayawin are subject to specific wagering requirements, validity periods, and game contribution rules, which are detailed in the individual promotion's terms. In the absence of specific terms, the following general conditions apply:
mayawin reserves the right to withdraw any bonus, void any winnings derived from that bonus, and close the associated account if it determines, at its sole discretion, that a player has attempted to abuse, circumvent, or exploit any promotional offer. This includes but is not limited to bonus stacking, arbitrage betting, or the use of automated betting strategies designed to extract value from promotional terms.
Participation in the mayawin VIP Program — comprising Silver, Gold, Platinum, and Diamond tiers — is at mayawin's invitation and subject to ongoing eligibility review. mayawin may modify the VIP tier structure, point accumulation rates, or tier benefits at any time without prior notice.
All games available on the mayawin platform are governed by individual game rules that are accessible within each game interface. In the event of a discrepancy between these general Terms and specific game rules, the specific game rules shall take precedence for that game.
In the event of a technical malfunction, game error, or network interruption during an active game session, mayawin's system logs shall constitute the definitive record of all bets placed and outcomes generated. If a game result cannot be determined due to a genuine technical fault, affected bets may be voided and stakes returned at mayawin's discretion. Disconnection from the platform during an active hand or spin does not automatically entitle a player to a refund.
mayawin's games are provided by licensed third-party studios including but not limited to Evolution Gaming, Pragmatic Play Live, SA Gaming, and PG Soft. The RTP (return-to-player) values of all slot and table games are set by the respective game providers and are verified by independent testing laboratories.
The following actions are strictly prohibited on the mayawin platform and constitute grounds for immediate account termination:
mayawin is committed to promoting responsible gambling practices. We provide a suite of tools within every player account to help you manage your gambling activity in a healthy and controlled manner.
If you wish to activate any of these tools, please navigate to the Responsible Gaming section within your account settings, or contact our support team at any time. Self-exclusion takes effect immediately upon request. During any self-exclusion period, mayawin will take reasonable steps to prevent you from opening new accounts or participating in any promotional offer.
mayawin encourages players who feel their gambling has become problematic to seek assistance. Resources for responsible gambling are available through our dedicated Responsible Gaming page.
All content on the mayawin platform — including but not limited to the mayawin name, logo, trademarks, game interfaces, software, graphics, written content, and structural design — is the exclusive intellectual property of mayawin or its licensed third-party providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the mayawin platform solely for personal, non-commercial entertainment purposes. Any reproduction, modification, distribution, or commercial exploitation of any mayawin intellectual property without prior written consent is strictly prohibited.
To the maximum extent permitted by applicable Philippine law, mayawin and its officers, directors, employees, partners, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to:
The mayawin platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. mayawin does not warrant that the platform will be uninterrupted, error-free, or free from security vulnerabilities, though we take all reasonable measures to maintain platform integrity and security.
mayawin reserves the right to suspend, restrict, or terminate your account at any time without prior notice if it reasonably suspects that you have breached any provision of these Terms, engaged in fraudulent or illegal activity, or if required to do so by regulatory authorities. Upon suspension for breach, any pending withdrawals may be withheld pending investigation.
You may request permanent closure of your mayawin account at any time by contacting our customer support team. Prior to closure, all pending wagers will be settled according to their applicable game rules, and any remaining balance (excluding bonus funds not yet converted through wagering requirements) will be returned to your verified payment method within seven (7) business days.
The collection, processing, storage, and use of your personal data in connection with your use of the mayawin platform are governed by our Privacy Policy, which forms an integral part of these Terms and Conditions. By accepting these Terms, you also acknowledge and accept the terms of our Privacy Policy. mayawin processes personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the mayawin platform, shall be governed by and construed in accordance with the laws of the Republic of the Philippines. The courts of the Philippines shall have exclusive jurisdiction over any disputes arising from or related to these Terms, unless you and mayawin mutually agree to resolve a dispute through binding arbitration.
In the event of a dispute regarding a game outcome, transaction, or account decision, you should first contact mayawin's customer support team, which will endeavour to resolve the matter within five (5) business days. mayawin's decision regarding any dispute shall be final unless you can demonstrate a clear and material error in the application of these Terms.
mayawin reserves the right to update, amend, or replace these Terms and Conditions at any time. When material changes are made, mayawin will notify registered players via the email address or mobile number on file, or through a prominent notice on the platform, at least seven (7) days before the changes take effect unless legal or regulatory obligations require immediate implementation.
Your continued use of the mayawin platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any revised Terms, you must stop using the platform and request account closure before the effective date of the changes.
For any questions, complaints, or concerns relating to these Terms and Conditions, or for any matter regarding your mayawin account, please contact our customer support team:
These Terms and Conditions were last reviewed and updated on 1 January 2026 and are effective from that date.
Our commitment to fair, transparent, and responsible operations
mayawin operates within the regulatory framework set by PAGCOR for Philippine online gambling. This means your account, your bets, and your withdrawals are governed by Philippine law.
mayawin conducts thorough Know Your Customer checks before processing withdrawals. This protects all players from fraud and ensures the platform remains safe for everyone.
All slot and live casino games on mayawin are supplied by certified providers with verified RTP figures from independent testing laboratories. What you see is what you get.
Deposit limits, session reminders, self-exclusion, and cooling-off periods are all available within every mayawin account at no cost and activated within seconds.
Every deposit, withdrawal, and login on mayawin is processed over a 256-bit SSL-encrypted connection. Your financial information is never transmitted in plain text.
Our support team is available around the clock to address any account, transaction, or game-related concerns. We aim to resolve disputes within five business days.
Now that you know exactly how mayawin works, join thousands of Filipino players who trust the platform for fair games, fast payouts, and a premium experience.
🔞 Must be 21 or older. | Philippines only. | Please gamble responsibly. | Responsible Gaming